Shipping policy

SHIPPING POLICY
Last Updated: [February 10, 2025]

Thank you for shopping with Adapted Designs. We value your time and aim to get your custom silver jewelry to you as efficiently as possible. Please review the details of our shipping policy below.

Order Processing

  1. Processing Time
    • Most orders are handcrafted upon request. Please allow 1–2 business days for us to process and prepare your items for shipment.
    • Orders placed on weekends or public holidays will be processed the next business day.

Delivery Times

  1. UK Mainland

    • We strive to deliver all UK Mainland orders within 5 days from the time your order is processed.
    • Delivery times may vary based on your location and any unforeseen circumstances (such as carrier delays, inclement weather, or peak holiday seasons).
    • If you need your order by a specific date, please let us know at checkout, and we will do our best to accommodate your request.

  2. International Orders (If Applicable)

    • For customers outside the UK Mainland, shipping times vary depending on your location, customs processes, and local postal services.
    • Estimated delivery times typically range from 7–21 business days.
    • Please note that all international customers are responsible for any customs duties, taxes, or fees imposed by the destination country.

Shipping Costs

  1. UK Mainland

    • Standard shipping within the UK Mainland is [include rate or “free” if applicable].
    • Any applicable shipping fee will be displayed during checkout before you finalize your order.

  2. International Shipping

    • Shipping costs for international orders are calculated based on destination and will be displayed at checkout.

Tracking Your Order

  • Once your order ships, you will receive a confirmation email with your tracking details. You can use this information to follow your package’s progress until it arrives safely at your doorstep.

Address Accuracy

  • Please ensure that your shipping address is correct and complete. We are not responsible for delays or returned parcels resulting from an incorrect or incomplete shipping address.
  • If you need to change your shipping address after placing an order, please contact us at info@adapteddesigns.co.uk as soon as possible. We will do our best to accommodate address changes before your item ships.

Delays and Issues

  • While we make every effort to deliver within the stated timeframe, external factors such as customs inspections, severe weather, or carrier disruptions may cause occasional delays.
  • If you experience any issues or have not received your order within the estimated delivery period, please contact us at info@adapteddesigns.co.uk. We will work with the carrier to resolve any shipping problems as quickly as possible.

Contact Us

If you have any further questions or concerns regarding our shipping policy, please do not hesitate to reach out to us:

Adapted Designs
Email: info@adapteddesigns.co.uk

We appreciate your trust in Adapted Designs and thank you for choosing us for your handcrafted silver jewelry needs.